Organizing programs and activities in accordance with the mission and goals of the organization.
Developing new programs to support the strategic direction of the organization.
Developing a budget and operating plan for the program.
Developing an evaluation method to assess program strengths and identify areas for improvement.
Identify key requirements needed from cross-functional teams and external vendors
Writing program funding proposals to guarantee uninterrupted delivery of services.
Managing a team with a diverse array of talents and responsibilities.
Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.
Implementing and managing changes and interventions to ensure project goals are achieved.
Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
Producing accurate and timely reporting of program status throughout its life cycle.
Analyzing program risks.
Working on strategy with the marketing team.
Assess program performance and aim to maximize ROI
Prepare reports for program directors or other stakeholders
Who will thrive?
Are comfortable working in a fast paced environment where you hold yourself and others accountable to tight timelines and highest standards
Thrive in ambiguous environment and are willing to roll up your sleeves whenever necessary
Have a high attention to detail and can manage multiple, competing priorities simultaneously
Are passionate about using technology and data to measure every area of the projects, drive efficiencies, optimizations and influence decision-making
Have excellent project-management skills, and an innate ability to proactively identify risks, and dependencies that might have the potential to derail the project
Can communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way
Proven ability to conceptualise, monitor and use key performance metrics to drive actionable recommendations and improve business performance
Strong presentation skills, including an ability to effectively communicate with both business and technical teams
Strong problem solving and analytical skills
2-3 years of experience in Program Management will be a plus
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